Domestic U.S. & Mexico Delivery: can range from {min_lead_days,2} to {max_lead_days,6} depending on which shipping method you choose at checkout. For economy, allow up to 7 business days from time of order to arrival. All domestic orders include insurance to protect from damages (like a torn package, but not melted cacao, animal intrusion, etc). For orders of 10+ lbs, we recommend paying to upgrade. Please read the Shipping Info page for more info.
Int'l Delivery: can range from {min_lead_days,3} to {max_lead_days,10} depending on which shipping method you choose at checkout. If applicable, import duties are automatically calculated and charged based on the country and the order value.

Order Changes: You can edit or cancel your order using the link in your confirmation email up until 2:00am Pacific time on any weekday, after which the order transfers into our shipping queue to go out that morning. (NOTE: Mexico orders might be processed faster.)

Earn Rewards: Log in at the Gift icon in the lower left before ordering to earn Soul Lift reward points. These currently give a 3% payback on future purchases.

Refund Policy: We currently do not accept returns for any edible products. However if there's any issue with your order, we are committed to finding a resolution so please Contact Us before posting a review. Here's our full Refund Policy.

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